Renewed & Reconfirmed: Vaigo Achieves ISO 27001, ISO 9001 and SOC 2 Again
At Vaigo, trust is not a marketing claim.
It’s an operational commitment.
We’re proud to share that we have successfully renewed our ISO 27001, ISO 9001 and SOC 2 certifications. For our customers, partners and prospects, this is more than a checkbox — it’s a clear signal of how seriously we take security, reliability and quality.
Why this matters to us (and to our customers)
Vaigo works with enterprise customers.
That means we handle sensitive employee data, mobility budgets, payroll exports, invoices and policy rules — every single day.
For HR teams, mobility managers and finance departments, this data is critical. Any compromise would impact:
- Employee trust
- Compliance obligations
- Financial accuracy
That’s why security, privacy and process quality are foundational to how we build and operate Vaigo — not something we “add later”.
What these certifications actually mean
ISO 27001 — Information Security Management
ISO 27001 is the global standard for information security management systems (ISMS).
It confirms that we:
- Identify and actively manage security risks
- Protect data against unauthorized access
- Apply strict access controls and monitoring
- Have incident response and recovery procedures in place
- Continuously improve our security posture
In short: your data is protected by design, process and governance.
ISO 9001 — Quality Management
ISO 9001 focuses on quality, consistency and continuous improvement.
It validates that:
- Our processes are documented, measured and improved
- Product changes follow controlled release procedures
- Customer feedback is structurally integrated
- We scale without losing reliability
This matters because mobility policies, payroll integrations and vendor connections must work predictably and accurately — every month, for every employee.
SOC 2 — Trust Services Criteria
SOC 2 independently verifies how we handle:
- Security
- Availability
- Confidentiality
- Processing integrity
For enterprise IT, security and procurement teams, this provides concrete assurance that Vaigo meets high trust and control standards in daily operations.
Our commitment to EEA-only data processing
Beyond certifications, Vaigo has made a clear strategic choice:
All end-user data is processed and stored within the European Economic Area (EEA).
This applies not only to Vaigo itself, but also to all our sub-processors.
We believe this is essential to:
- Fully align with European data protection and compliance frameworks
- Reduce legal and geopolitical uncertainty
- Ensure that customer data is not subject to foreign jurisdictional access
- Offer our enterprise customers maximum clarity and control
This choice does come with trade-offs.
It means we are more selective — and sometimes more limited — in the vendors we use for our daily operations.
But for us, this is a conscious decision.
Security, compliance and customer trust outweigh convenience.
What we actually do at Vaigo
Certifications only matter if they reflect reality.
Behind them is a concrete operational setup:
- Role-based access control (least privilege by default)
- Encrypted data at rest and in transit
- Strict vendor and sub-processor security reviews
- Continuous monitoring and logging
- Regular audits and penetration testing
- Structured incident management procedures
- Security-by-design in product development
- Ongoing security awareness across the entire team
Security is not isolated to engineering — it’s embedded across product, operations and governance.
Introducing our Trust Center
To make this transparency tangible, we’re launching our Vaigo Trust Center.
There you’ll find:
- Our certifications and compliance statements
- Information on data residency and sub-processors
- Clear explanations of how we protect customer data
Because trust should be easy to verify, not hidden behind sales calls.
👉 Or contact us if you have any security, privacy or compliance questions
A long-term commitment
Renewing ISO 27001, ISO 9001 and SOC 2 is not a one-off achievement.
It’s part of a long-term commitment to being a reliable, enterprise-grade mobility platform.
As mobility policies become more complex — with sustainability goals, cost control, vendor integrations and the federal mobility budget — trust in your technology partner becomes non-negotiable.
At Vaigo, we’re committed to earning that trust. Every day.